Careers / Central business team
Business Team
Build the systems behind every practice: revenue cycle, scheduling, marketing, finance, HR, purchasing, IT and AI, done once and done well.
- Based in Oak BrookOur central office in Oak Brook, Illinois.
- Real impactYour work supports every practice.
- Modern toolsReal-time data and AI-assisted workflows.
- A clear pathAssociate to senior, manager and director.
The role
Do the work once, and do it well, for every practice.
Our central business team does the work once, and does it well, for every practice on the platform: accounting and finance, revenue cycle, human resources, marketing, procurement and technology.
You will work alongside operators who have run practices themselves, with real-time data, modern tools and room to build the systems that help our clinical teams focus on patients.
The work
Teams you could join
Openings vary by function. Tell us where your strengths are.
Our functions
- Patient concierge: revenue cycle and scheduling, from insurance verification to claims and follow-up.
- Practice marketing: brand, digital presence, reputation and community outreach for each practice.
- Legal and finance: accounting, reporting, budgeting and compliance.
- Human resources: recruiting, onboarding, payroll, benefits and team development.
- Procurement and IT: purchasing, vendor agreements, systems and security.
- Artificial intelligence: building and improving the AI workflows our practices run on.
What we look for
- Experience in your function, or a strong start toward it.
- Comfort with data, spreadsheets and modern software, including AI tools.
- Clear writing and communication.
- Ownership of your work and follow-through.
- Healthcare or dental experience is a plus, not a requirement.
Want to build the systems behind great dentistry? Introduce yourself.
Introduce yourselfHow we work
How the central team works
Practice-first priorities, real data and room to build.
Practice-first priorities
Your work is measured by what it does for our practices and their patients.
Real-time data
Dashboards across every location show what is working and what is not.
Consistent communication
Disciplined, efficient team meetings, plus an annual all-team meeting.
Systems you can build
Room to design checklists, workflows and tools as we grow.
Where this role can lead
Promotion from within
We promote internally within each department, against a clear standard.
Associate
Learn the function and how it serves the practices.
Senior
Own processes end to end and train newer team members.
Manager
Lead a team and its results across practices.
Director
Set direction for the function as the platform grows.
What we offer
Benefits that support you
We invest in the people who care for our patients. Details are shared during the hiring process.
Health coverage
Medical, dental and vision coverage, with wellness programs and employee assistance resources.
401(k) retirement plan
A retirement plan with simple enrollment and the tools to manage your contributions.
Paid time off and holidays
Paid time off, paid holidays and a clear, simple process for requesting time away.
Continuing education
Support for continuing education and learning tools to build new skills.
Financial and career planning
Resources for financial planning and regular conversations about where your career is heading.
A team that celebrates
An annual all-team meeting, end-of-year celebrations and a culture that recognizes good work.
Eligibility for some benefits depends on role and schedule.
How hiring works
Simple, respectful and direct
We keep the process clear, and we tell you where things stand.
Introduce yourself
Share your background, the role and location you are interested in, and your résumé.
Have a conversation
If there is a fit, we will reach out to talk about the role, the practice and what you are looking for.
Join the team
Onboarding with clear expectations, the training to meet them and a team ready to welcome you.
What to include
Your résumé, the function you are most interested in, examples of work you are proud of and what you want to grow into.
Questions
What candidates ask us
Something else on your mind? Ask it when you introduce yourself.
Are you hiring for this role right now?
Openings vary by location and time of year. Introduce yourself any time, and we will reach out when there is a fit.
Where is the business team based?
Our central office is at 800 Enterprise Dr., Suite 221, Oak Brook, Illinois, in the same building as Smiles on Enterprise.
Do I need dental experience?
No. It helps, but we hire for skill in your function and the will to learn the dental side.
How does promotion work?
We promote internally within each department, from associate to senior, manager and director, against a clear standard.
Our practices
Our Locations
Two practices with their own names, teams and neighborhoods, supported by one central team.
Next step
Ready to introduce yourself?
Share your background, the role you are interested in and the location you prefer. If there is a fit, we will reach out to talk.